Terms of service

OVERVIEW

Welcome to MELSORI Carbon. The terms “we,” “us,” and “our” refer to MELSORI Carbon. MELSORI Carbon operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the “Services”). MELSORI Carbon is powered by Shopify, which enables us to provide the Services.

These terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is available through the footer of our website. If you do not agree to these Terms or our Privacy Policy, you must not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNTS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence or that you have obtained all necessary permission from a parent or legal guardian to use the Services.

To access or use certain portions of the Services, including placing an order, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping information. You represent that all information you provide is accurate, current, and complete and that you have the right to provide it.

You are responsible for safeguarding your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, colors, finishes, textures, weave patterns, dimensions, and appearance may vary depending on the product, manufacturing process, lighting, photography, screen, device, and display settings.

Product compatibility, fitment, specifications, options, and availability are based on the information displayed on the applicable product page. You are responsible for reviewing the product description, selected variant, compatibility information, and order details before purchasing.

We do not guarantee that a product’s appearance or quality will exactly match how it appears on your screen. Nothing in this section limits any rights that cannot lawfully be excluded.

Product descriptions, prices, variants, availability, and other information may be corrected or updated without notice. We may discontinue a product or limit the quantity offered to a particular person, geographic region, or jurisdiction.

SECTION 3 — ORDERS

Submitting an order constitutes an offer to purchase. We reserve the right to accept, decline, limit, or cancel an order as permitted by applicable law. An order is not accepted until payment has been successfully processed and we provide confirmation of acceptance.

Please review your order carefully before submitting it. Once an order has been accepted or sent for processing, we might be unable to accommodate changes or cancellations.

If we decline, modify, or cancel an order, we may attempt to contact you using the email address, billing information, shipping information, or telephone number provided with the order.

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy, which is available through the footer of our website.

You represent that purchases are made for lawful purposes and not for unauthorized resale, fraudulent export, or any prohibited activity.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions may change without notice. The price charged will be the price displayed when the order is placed, subject to the correction of errors as permitted by applicable law.

Posted product prices include free standard shipping to eligible addresses within the United States. Applicable sales taxes, if any, are calculated during checkout. Any optional service or charge not included in the displayed product price will be disclosed before the order is submitted.

Promotions may be subject to separate terms. If promotional terms conflict with these Terms, the promotional terms will control for that promotion.

You agree to provide complete and accurate purchase, payment, billing, shipping, and account information. You agree to promptly update information when necessary so we can complete transactions and contact you regarding your order.

You represent that you are authorized to use the payment method submitted, that the information provided is accurate, and that charges incurred through your authorized purchases will be honored by the applicable payment provider.

SECTION 5 — SHIPPING AND DELIVERY

Free standard shipping is offered to eligible addresses within the United States. Shipping availability and any applicable restrictions will be displayed during checkout.

Delivery dates and transit times are estimates and are not guaranteed. Delivery may be affected by product availability, order processing, carrier operations, weather, customs processing, address accuracy, and events outside our reasonable control.

We are not responsible for delays caused by a shipping carrier or circumstances outside our reasonable control. We remain responsible for the order to the extent required by applicable law.

Customers are responsible for providing a complete and accurate delivery address. Additional charges resulting from an incorrect address, refused delivery, or unsuccessful delivery attempt may be the customer’s responsibility where permitted by law.

SECTION 6 — INTELLECTUAL PROPERTY

The Services, including their trademarks, branding, text, graphics, photographs, videos, audio, software, layout, and design, are owned by or licensed to MELSORI Carbon and are protected by applicable intellectual-property laws.

These Terms permit you to use the Services for personal, lawful, and noncommercial purposes. Unless expressly permitted by us or applicable law, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, sell, or transmit material from the Services.

Nothing in these Terms grants you a license or ownership interest in any patent, trademark, copyright, trade dress, or other intellectual property belonging to MELSORI Carbon, Shopify, or another party.

The MELSORI Carbon name, logos, product names, designs, and slogans are trademarks or protected branding of MELSORI Carbon or its licensors. Shopify’s names, logos, products, and service names are trademarks of Shopify. Other names, logos, and marks belong to their respective owners.

SECTION 7 — OPTIONAL TOOLS

We may provide access to tools or services supplied by third parties that we do not control or monitor.

Third-party tools are made available “as is” and “as available,” without representations, warranties, or endorsements from us. To the fullest extent permitted by law, we are not responsible for losses arising from your voluntary use of optional third-party tools.

You are responsible for reviewing and accepting the applicable third party’s terms and policies before using its tools or services.

New tools, resources, and features introduced through the Services will also be considered part of the Services and will be subject to these Terms unless stated otherwise.

SECTION 8 — THIRD-PARTY LINKS

The Services may contain content, functionality, or links supplied or operated by third parties. We are not responsible for evaluating or guaranteeing the accuracy, availability, security, or content of third-party websites or services.

If you leave the Services to access a third-party website or service, you do so at your own discretion. Review that third party’s terms, privacy practices, return policies, and other applicable policies before completing a transaction.

Questions, complaints, or claims regarding third-party products or services should be directed to the applicable third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

MELSORI Carbon is powered by Shopify, which enables us to provide the Services. However, purchases made through our store are transactions directly between you and MELSORI Carbon.

By using the Services, you acknowledge that Shopify is not the seller of products offered by MELSORI Carbon and is not responsible for any aspect of a sale between you and MELSORI Carbon, including injury, damage, or loss arising from a purchased product or service.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to transactions made directly with MELSORI Carbon.

SECTION 10 — PRIVACY

Personal information collected through the Services is handled according to our Privacy Policy, which is available through the footer of our website. Certain processing may also be subject to Shopify’s Privacy Policy.

Because Shopify hosts or supports portions of the Services, Shopify may collect and process information about your access to and use of the Services. Information submitted through the Services may be transmitted to Shopify and other service providers, including providers located in countries other than the country where you reside, as described in the applicable privacy policies.

By using the Services, you acknowledge that you have had an opportunity to review our Privacy Policy.

SECTION 11 — FEEDBACK

If you submit reviews, photographs, videos, ideas, suggestions, feedback, proposals, or other content to us (“Feedback”), you grant MELSORI Carbon a nonexclusive, worldwide, perpetual, sublicensable, transferable, and royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for lawful business purposes.

You represent that you own or possess the rights necessary to submit the Feedback, that you have disclosed any compensation or incentive associated with it, and that it does not violate applicable law or another person’s rights.

We are not obligated to keep Feedback confidential, compensate you for Feedback, publish Feedback, or respond to Feedback.

We may monitor, edit, decline, or remove Feedback that we reasonably determine is unlawful, fraudulent, misleading, offensive, threatening, defamatory, obscene, infringing, or otherwise inconsistent with these Terms.

You may not submit Feedback containing malicious software, false attribution, unlawful content, or material that violates another party’s intellectual-property, privacy, publicity, or other rights.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions concerning product descriptions, compatibility, prices, promotions, shipping charges, transit times, variants, inventory, or availability.

We reserve the right to correct errors, update information, or cancel affected orders when information is materially inaccurate, including after an order has been submitted, subject to applicable law.

If an order is canceled after payment has been processed, the applicable payment will be refunded according to the original payment method and applicable payment-provider procedures.

SECTION 13 — PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services:

(a) for unlawful, fraudulent, or malicious purposes;

(b) to violate any international, federal, state, provincial, or local law or regulation;

(c) to infringe or violate intellectual-property, privacy, publicity, or other legal rights;

(d) to harass, abuse, threaten, defame, intimidate, discriminate against, or harm another person;

(e) to transmit false, fraudulent, or materially misleading information;

(f) to distribute spam, phishing messages, malware, viruses, or harmful code;

(g) to impersonate another person or misrepresent your identity or affiliation;

(h) to collect or track personal information without authorization;

(i) to interfere with or circumvent the security, authentication, operation, or access controls of the Services;

(j) to scrape, extract, reproduce, duplicate, copy, sell, resell, or exploit the Services except as permitted by us or applicable law; or

(k) to engage in conduct that restricts another person’s lawful use of the Services or exposes MELSORI Carbon, Shopify, our customers, or another party to harm or liability.

We may suspend or terminate access when we reasonably determine that a user has violated these Terms, subject to applicable law.

SECTION 14 — AUTOMATED AGENTS

This section applies when a person or entity deploys automated or semi-automated software to access or interact with the Services (“Agent”).

An Agent must identify itself truthfully, comply with applicable technical instructions, respect robots.txt and other access controls, and refrain from bypassing CAPTCHAs, security systems, rate limits, or measures designed to distinguish automated activity from human activity.

We may restrict or block automated access to protect the Services, our customers, and our systems.

SECTION 15 — TERMINATION

We may suspend or terminate your access to all or part of the Services when permitted by law, including when you violate these Terms or use the Services in a manner that creates legal, security, or operational risk.

Termination does not eliminate payment obligations or other liabilities incurred before termination.

Provisions that by their nature should survive termination will remain effective, including provisions concerning intellectual property, Feedback, disclaimers, limitation of liability, indemnification, severability, governing law, and accrued obligations.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information made available through the Services is provided for general informational purposes. Although we make reasonable efforts to maintain accurate information, we do not guarantee that all information will always be complete, current, or error-free.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR WARRANTIES EXPRESSLY PROVIDED BY MELSORI CARBON, THE SERVICES AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, DURABILITY, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES. IN THOSE JURISDICTIONS, THESE EXCLUSIONS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS EXCLUDES A WARRANTY OR CONSUMER RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

SECTION 17 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MELSORI CARBON AND ITS AFFILIATES, OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM OR RELATED TO THE SERVICES OR PRODUCTS, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED. YOUR RIGHTS MAY VARY BY JURISDICTION.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless MELSORI Carbon, Shopify, and their respective affiliates, owners, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, losses, and reasonable legal fees arising from:

(a) your material breach of these Terms;

(b) your violation of applicable law or another party’s rights; or

(c) your unlawful or unauthorized use of the Services.

We will provide reasonable notice of an indemnifiable claim. A failure to provide prompt notice will relieve you of your obligations only to the extent that the delay materially prejudices your ability to respond.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the minimum extent necessary. The remaining provisions will continue in effect.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not waive our right to enforce that or another provision later.

These Terms and the policies incorporated by reference constitute the entire agreement between you and MELSORI Carbon concerning use of the Services and supersede prior communications or agreements concerning the same subject matter.

SECTION 21 — ASSIGNMENT

You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent.

We may assign or transfer these Terms and our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, change of control, or as otherwise permitted by applicable law.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreement through which we provide the Services are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law rules.

Any legal proceeding concerning these Terms will be brought in a court of competent jurisdiction serving the location of MELSORI Carbon’s principal place of business, except where applicable consumer law permits or requires a different venue.

SECTION 23 — HEADINGS

Section headings are included for convenience and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

The current version of these Terms is available on this page.

We may update these Terms by posting a revised version on our website. When required by applicable law, we will provide notice of material changes. Changes become effective on the date stated in the notice or, if no date is stated, when the revised Terms are posted.

Your continued use of the Services following the effective date of revised Terms constitutes acceptance of those changes to the extent permitted by law.

SECTION 25 — CONTACT INFORMATION

Questions concerning these Terms may be sent to:

MELSORI Carbon
Email: melsoricarbon@gmail.com

Additional business contact information will be made available through the Contact Information page on our website.